This Privacy Notice describes how and why Natural Paws collects and uses your personal information.
1.Information we collect from you.
1.1 We collect personal information from visitors to the Websites through the use of on-line forms, comment, reviews or when you create an account to make a purchase through the Websites.
1.2 If you wish to create an account in order to make purchases from the Websites you must provide us with personal information, including credit/debit card information (process via Windcave). We may also keep a record of the products you have purchased from the Websites.
1.3 We also collect some information automatically about your visit to the Websites, including information obtained from cookies, your IP address used to connect your computer to the Internet, computer and connection information such as browser type and version; operating system and platform and the full Uniform Resource Locators (URL) click stream to, through and from our website (including date and time). During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
2.Use of Personal Information
2.1 We will use the information collected only for the following purposes:
(a) Process your order(s) and payment.
(b) Send updates regarding the status of your order(s) and deliver the product(s) you have purchased from the Websites.
(c) Deal with your inquiries and request.
(d) Send you newsletters and details of our products and services, offers and promotions in which we believe you will be interested.
(e) Provide, improve and personalise the content, design and layout of the Websites and our services.
(f) Understand the interests and buying behaviour of our registered users.
(g) Prevent or detect fraud or abuses on the Websites.
(h) Enable third parties to carry out technical, logistical or other functions on our behalf.
2.2 If you register or create an account on the Websites, we may use the personal information we collect from you to send you information about our products and services by email.
You may choose not to receive information about our products and services when you register on the Websites or, at a later date, by sending us an email at info@naturalpaws.co.nz, by clicking on the ‘unsubscribe’ link in any email we send or by adjusting your Customer Communication Preferences.
2.3 We have provided an administration service (‘My Account’) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. If you do not have access to a computer you may contact us to request that your details be updated, corrected or deleted.
2.4 We may also use and disclose information in aggregate (so that no individuals are identified) for analytics, marketing and strategic development purposes.
2.5 All personal information is used by Natural Paws for its legitimate business purpose.
3.Security
3.1 We will endeavour to ensure that your personal information is secure and not unlawfully processed. however, no information transferred over the Internet or wireless network can be guaranteed to be completely secure.
3.2 All our services are host at reputable service provider to ensure the safe set of your data.
4. Cookies
4.1 The Websites use cookies. A cookie is a small text file sent to your browser that we use to store limited information about your use of the Websites (for example, which web browser you use). We use our own ‘first party’ cookies to provide you with certain functionality (such as to enable access to secure log-in areas and to save you having to re-enter information into Website forms) and to personalise Website content. Without cookies, this functionality would be unavailable.
4.2 We will also use SEO software to enhance the user experience to our website site, these software might collected relative information to understand each individual behaviour so we can then understand how we can improve our website offer. This data is collected and used on an anonymised, aggregated basis only and does not enable any visitor to be personally identified.
4.3 You have the right to refuse or disable cookies served through our Websites although, if you choose to do so, certain functionality may become unavailable to you. As the means by which you may do this vary from browser to browser, we recommend that you visit your browser’s help menu for further information. We respect your right to choose whether or not to accept cookies however, because cookies allow you to take advantage of some of Natural Paws essential features, we recommend that you leave them turned on. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
4.4 Please note that if you do not set your browser to disable cookies, you will be indicating your consent to receive them. If you wish to find out more about cookies, you may like to visit allaboutcookies.org, an independent third party resource that explains what cookies and clear gifs are and how you may manage them. Please note that we are not responsible for, and have no control over, the content of this third party website.
5. Other websites
5.1 Our Websites contain links to other websites which are outside our control and are not covered by this Privacy Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
6.Questions and Privacy Concerns
If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way or to obtain a copy of the personal information we hold about you, please write or email to us;
Natural Paws Limited
PO 302069 NHPS (0751)
info@naturalpaws.co.nz